Important Information for Our Patients Regarding the Coronavirus Outbreak

We are still open for business, and we remain, as ever, committed to providing a safe environment for all patients, and proactively taking measures to protect everyone against Coronavirus (COVID-19).

We continue to monitor updates from the Centers for Disease Control and Prevention (CDC) along with guidance from local and U.S. government health agencies.

Prosper Family Dentistry has always practiced the highest level of infection control procedures in order to protect both our patients and our staff members.  Regarding the current pandemic, we currently implement the following protocol:

• Cleaning and sanitizing of the entire office, including the lobby, business office areas, restrooms, and patient treatment rooms. As part of our sanitization process, we are cleaning all commonly used surfaces and doorknobs on an hourly basis.
• In order to limit any contact between patients, we are asking all patients to use their vehicles as their “waiting rooms” and call the office once they arrive in the parking lot. We will call you when your room is ready for you so there is no time in common spaces with other people.
• Provision of hand sanitizer for use by both patients and staff members.
• All PFD employees adhering to strict infection control protocol, including hand washing and hand sanitizer use throughout the day and between every patient visit.
• Any employees exhibiting signs or symptoms of infection will be required to stay home. Please be patient with us as this may cause our office to be short-handed should this occur.
• Screening/questionnaire process both over the phone and at the start of each appointment to identify any potential infection.

In order to help us protect all those who enter our office, we respectfully ask you call to cancel any scheduled visits if you answer “yes” to any of the following questions:

• Do you have a fever, cough, or shortness of breath?
• Have you recently traveled to a high-risk country or state: Note: This list is updated regularly by the CDC. Visit their website to see details.
• Have you been exposed to someone diagnosed with Coronavirus?

We encourage everyone to take steps to prevent the spread of contagious diseases. The CDC has provided a thorough list of recommendations here.

We take your health and safety seriously! We will advise all people exhibiting signs or symptoms of potential infection to return home and call their medical doctors immediately.